How we work
A partner, not a vendor
We don’t sell you software and walk away. We learn your business, recommend what will make a real difference, set it up end to end, and keep it working and improving.
The process
Four steps, start to finish
- 01
Free AI assessment
A relaxed conversation about how your business runs day to day: how customers find you, how enquiries are handled, where admin piles up and which tools you already use. We review your online presence and systems beforehand, so you don’t need to prepare anything.
About 45 minutes, free, no obligation
- 02
Custom proposal
You receive a written proposal listing the opportunities we found, ranked by impact, the solutions we recommend, a one-time setup fee and a monthly managed-services fee. Start with the one or two changes that matter most and add more later.
Usually within a few business days
- 03
Turnkey setup
We configure the platforms, build anything custom, move your data across, connect your existing tools and test everything before it goes live. Your team gets short, practical training on the few things they need to know.
Scheduled in your proposal
- 04
Managed & improved
After launch we look after everything we built: monitoring, fixes, updates as the platforms change, tuning the AI on real conversations, a plain-English monthly report and a quarterly review of new opportunities.
Ongoing
Managed services
What “managed” includes
Launch is the start, not the finish. Every month, this is what we look after for you.
Monitoring & fixes
We watch your systems and fix issues before they cost you customers.
AI tuning
We review real conversations and results, then improve answers, prompts and automations.
Platform updates
When the tools change, we update your setup so nothing breaks.
Monthly report
A plain-English summary of what happened, what it produced and what’s next.
Quarterly AI review
A check-in to spot the next opportunity as your business and AI both move on.
A team on call
Questions and changes go to people who know your setup, not a ticket queue.
Pricing
How pricing works
Every business is different, so we don’t sell fixed packages. After your free assessment you receive a written proposal with two parts: a one-time setup fee for building and launching your solutions, and a monthly managed-services fee for running and improving them.
Both are based on what you actually need: how many solutions, how much custom work, and how many locations or team members are involved. You see every figure in writing before anything starts, and you choose where to begin.
Proven platforms… and beyond
Built on tools that work. Custom where they don’t.
Most of what small businesses need runs best on proven platforms we set up and manage for you.
GoHighLevel
One hub for your leads, conversations, bookings, follow-ups, reviews and campaigns. We set it up around how you already work.
Merchynt
AI-driven Google Business Profile management that keeps your listing active, optimised and ranking in local search.
Yext
Keeps your business name, address, hours and details accurate across the directories, maps and apps customers use.
Your existing tools
Google Workspace, Microsoft 365, your accounting and booking software. We connect to what you already use instead of replacing it.
When off-the-shelf stops short, we build it
Our team also builds custom AI software, so you’re never limited to what a platform can do.
Business knowledge graphs
Connect your customers, jobs, products and documents into one searchable map of your business (built on tools like Neo4j Aura).
Internal apps & portals
Simple web apps for your team or customers: job trackers, quote builders, client portals, dashboards.
AI assistants on your own data
Let AI assistants like Claude or ChatGPT safely answer questions from your business data through a secure connector (an MCP server).
Custom integrations
Make the software you already pay for talk to each other, so data is entered once and flows everywhere it is needed.
AI agents for repeat work
Agents that handle multi-step jobs (sorting documents, drafting replies, chasing paperwork) with a human approving what matters.
Common Questions
Frequently asked questions
What happens in the free AI assessment?
We talk through how your business runs, look at your online presence and current tools, and identify where AI would save the most time or win the most customers. You leave with a clear picture whether or not you work with us.
Why don’t you publish prices?
Because two businesses rarely need the same thing. A fixed package would mean paying for things you don’t need or missing things you do. Your proposal shows every figure in writing before you decide.
Do I have to commit to everything in the proposal?
No. Most businesses start with the one or two changes that matter most and add more once they see results.
What does the monthly managed-services fee cover?
Monitoring, fixes, platform updates, ongoing AI tuning, a monthly plain-English report, a quarterly AI review, and a team that knows your setup when you need a change.
Who owns the accounts and data?
You do. Your data, your customer lists and your accounts belong to your business, and we’ll document how everything is set up.
See where AI pays off in your business
A free assessment of how your business runs, and a written plan showing what to do first.
Free. No obligation. No tech knowledge needed.